I just got back from a weekend in Atlantic City, where I took advantage of the status match promotions I wrote about a few weeks ago.
Getting there and back
Once I made my reservation I looked into train tickets to Atlantic City, and found they were somewhat more expensive than I usually pay. Leaving Friday evening left us only a few Amtrak departures that would allow us to connect to New Jersey Transit, and I ended up paying $249.50 for two tickets from Washington Union Station to Atlantic City, and $228 for two tickets from Philadelphia 30th Street Station back to Washington.
Note that Amtrak will sell tickets to Atlantic City, including the $21.50 fare from Philadelphia, but it won't sell return tickets originating in Atlantic City unless you're willing to pay a $15 "express delivery fee," I assume because New Jersey Transit conductors aren't able to accept Amtrak eTickets, so your trip needs to originate somewhere with an Amtrak ticketing kiosk.
Note that beginning Wednesday, September 5, 2018, and continuing "until early 2019," the Atlantic City Line will not operate between Philadelphia and Atlantic City. They apparently plan to replace train service with comparable bus service, but it seems to me most people would be better off simply renting a car and driving or taking a bus straight from their origin to Atlantic City while the maintenance work is being done.
If you want to take the train, go soon!
Both the Hard Rock Hotel & Casino and Ocean Resort Casino wanted a physical, unexpired status card
When I status matched to Borgata Black Label status in 2016, they were happy to accept a screenshot of the status page on my account, but this time both the Hard Rock and Ocean loyalty desks insisted on seeing a physical, unexpired elite status card (I only had a card showing a 2017 expiration).
Fortunately, the Borgata has gotten rid of their bespoke loyalty program and aligned with Mlife status tiers, so I was able to get a physical Mlife Platinum card printed there.
Unfortunately, the Borgata is located in a weird corner of Atlantic City that took probably 20 minutes to get to on one of the city's "jitney" microbusses, and cost $4.50 to boot. The Uber ride back cost $9.03, which I strongly recommend doing instead. As far as I can tell the property is inaccessible by foot.
As I mentioned on Twitter, everyone who opens a Ocean loyalty account gets $15 in slot play, so you'll probably want to open an account and then match to Ocean Black, for a total of $115 in free slot play.
For my troubles, I got $150 in free Hard Rock slot play and $115 in free Ocean slot play, which I was able to convert into $147.50 in folding money. I also scored another $40 playing craps, but obviously that doesn't count.
My comped stay was, in fact, comped
As I wrote earlier this month, when I called to ask about the Hard Rock status match I was offered a free two-night stay, apparently just for calling. That free stay was the one I used on this trip, and I ultimately owed something like $46 in resort fees.
When I successfully completed my status match, I was then given another free two-night stay, as I'd anticipated. While I was a bit unclear initially about the expiration date of the free stay, the loyalty desk told me that while I had to book the stay by September 3, the stay doesn't have to be completed by September 3; I can apparently book it anytime in the future.
The Legends Lounge is nice
As part of the status match to "Rock Royalty" I also received entry for 2 to either the buffet or the Legends Lounge, which is Hard Rock's smaller, more "exclusive" lounge, and which normally costs 10 comp dollars to enter. It was honestly pretty great. I assume it has a much smaller selection of food than the buffet, but I've never really enjoyed casino buffets anyway, so the limited selection worked fine for me, balanced as it was with a very open bar.
There was a selection of 2-3 salads, hot sliced ham and New York strip steak, sides like mashed potatoes and mushrooms, and a dessert bar. If you get a waiter like ours who had no idea what he was doing, I'd recommend just ordering cocktails at the bar and cutting out the middle man.
When I completed my status match to Ocean Black, I was also given (possibly unlimited?) access to the Ocean Premier Player's Lounge, but we didn't actually make it in there so I can't say how it stacks up. Oops.
The Hard Rock is a dump, but what kind of a dump depends on how lucky you get
Since the Hard Rock took over the building of the former Taj Mahal, naturally the remodel was constrained to a large degree by the existing architecture. Our first night we were assigned a room in the "North Tower," which judging by cultural cues I would assume is the nicer, newer tower. It had double sinks in the bathroom, a walk-in shower, separate toilet, a full desk, etc.
Unfortunately, it also was an adjoining room, and the doors to the adjoining room were apparently thin as tissue paper, so when the psychopaths next door turned on Cartoon Network at 3 am at maximum volume, it was like Hank Hill was screaming directly at us. I even called the front desk to see if there was anything they could do, but after a security guy went to their door, knocked politely, and waited around for a few minutes, he left without even speaking to our neighbors, let alone resolving the noise issue.
The next afternoon I went down to the lobby to see if we could move to a non-adjoining room, and was told, "no, they're all adjoining." Nonetheless, she was able to relocate us to the "South Tower," which I gather must be the older, original hotel building. We were given a room on the fourth floor of the South Tower, which happens to be the same floor the pool is on.
The thing is, it was actually nicer and more comfortable in many ways than the flashier North Tower. The bedroom was larger, or at least configured in a more comfortable way, since the bed wasn't wedged into a corner and jutting into the middle of the room. The bathroom had a single sink and bathtub, which if you like taking baths is of course a feature, not a bug. And while the furniture seems "dated," it also had a kind of classic aesthetic I didn't mind at all.
Our South Tower room also did have an adjoining room, but fortunately they seemed to get to bed earlier than us and I didn't hear anything from next door until 9:30 or 10 in the morning.
I am, in general, quite fond of Atlantic City and its overall seediness and degeneracy, so I'm not likely to turn down an opportunity to pop up for a weekend whenever the price is right. That was even more true when I lived in Philadelphia and Atlantic City was a day trip, and before gaming expanded to more cities and states on the East Coast.
Now that the MGM National Harbor and Maryland Live! have opened nearby, the cost of getting to and from Atlantic City has made it more of a special occasion destination for me, which makes it unfortunate the Hard Rock isn't better; it's hard to justify a special trip to a place where you can't sleep because of your neighbor's TV!
But, if I'm able to plan a trip before my Ocean free stay expires, I'll give them a try and report back if the experience is any better.