Two new tools to help plan airline redemptions

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An impressive achievement of the travel hacking community is spreading information about the frequent flyer programs of non-US carriers, which allow Americans to take advantage of their award chart sweet spots, earning rates, routing rules, and even domestic lounge access in the case of Star Alliance carriers.

On the other hand, that's a lot of information. I can't do much more than keep a few rules of thumbs in mind when searching for award tickets: Avios for short flights, American for off-peak awards, Lufthansa for domestic first class.

In the last few weeks two travel hackers contacted me to share tools they've designed to streamline the process of comparing award charts. I told them I'd take a look and share my thoughts here.

Eric Boromisa's Award Calculator

Eric contacted me in September to share his Award Calculator. He's selling the Calculator through a site called Gumroad. If you use the offer code "freequentflyer" you'll get $7 off either the "economy" or "full" version of the product. Full disclosure: Eric gave me a free copy of the file to experiment with.

So what is the Award Calculator? It's an Excel spreadsheet that's been programmed to calculate the cheapest mileage cost for awards between "North America" and another country. The "economy" version can calculate award costs in economy, and the "full" version returns the mileage cost of premium cabin awards as well.

The most important thing about the Calculator is that it doesn't find the mileage redemption which costs the fewest miles (although it does show the mileage cost in all the included programs). It calculates the cheapest mileage redemption using values you yourself provide.

This creates the program referred to in data processing as "garbage in, garbage out." If you don't provide the right values, then the calculating function will generate useless values. Unfortunately, rather than simply telling you to provide you own values, Eric provides default "market" values.

These "market" values are nonsense: Lufthansa and Air Canada are both Starwood Preferred Guest transfer partners, but Eric's default value for Miles & More is 2.8(!) cents each, while Aeroplan miles are valued at just 1.9 cents each. Is it because Aeroplan is also an American Express transfer partner? Maybe, but there's no way to tell.

In other words, if you want to use the "best value" calculating function, be sure to manually assign each program's currency the correct value, which I would argue is the cash value of the manufactured spend you use to generate that currency rather than cash back. If you don't have access to a currency (for example, I don't have any Membership Rewards-earning cards), just assign an arbitrarily high value to that currency.

I've played around with the Award Calculator for a few weeks now and my overall impression is that it's an impressive first step, but it's not a finished product and it's not yet worth $12-$22. A few funny oversights (Air France doesn't fly La Première to France anymore? Someone should tell them!) need to be fixed, and it would be nice if assigning a value to transferrable currencies automatically populated all their transfer partners with imputed values at the correct transfer ratio.

Again, if you're interested in trying it out for yourself, you can buy it at Gumroad for $12-$22 using the offer code "freequentflyer" (I don't receive any compensation if you do, I think Eric is just trying to track where his sales are coming from).

AwardAce is simple and beautiful

Just this morning a reader reached out to share his site AwardAce with me, and it blew my socks off. The site is simple, powerful, and beautiful (also free).

In its current form, you only have to make three selections: your departing airport, arriving airport, and whether your flight is one-way or roundtrip. You can also filter by award program (basically making it a simple, uniform award chart for every included program) or transfer partner (Chase, American Express, Citi, or Starwood Preferred Guest). 

Then AwardAce produces a color-coded table showing you the mileage cost in a variety of programs:

The site just launched in August and it's not perfect yet. For example, in my searches the large grid only showed "off-peak" American Airlines and "short-haul" MileagePlus award prices, and the creator doesn't appear to be aware that British Airways Executive Club miles can be redeemed on Alaska Airlines. Additionally, Lufthansa Miles & More isn't shown as a transfer partner of Starwood Preferred Guest, which is an easily-fixed oversight.

The site works best on international flights where its database really shines, rather than on domestic flights where there are more moving pieces than it can easily accommodate.

The site is also restricted to nonstop and one-stop flights, so if you are planning a trip that requires two connections, you have to eliminate one or more stops to find the correct cost. For example, the site easily calculates the mileage cost in 7 programs between Detroit and Prague:

But a search between Indianapolis and Prague generates an error, even though Delta flies 7 nonstops daily between Indianapolis and Detroit. That's not a bug, it's simply a limitation built into the tool you need to be aware of.

I'm not sure what the creator's eventual plans are to monetize AwardAce, but for now it's free and awesome.

Beware Delta bearing voluntary denied boarding compensation

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It's no secret that I think Delta runs the best domestic airline operation in the United States. They have incomprehensibly good on-time and completion statistics compared to the competition, and their mainline jets are clean and comfortable. It's a great airline.

However — and this may not be totally surprising — they don't love giving away money.

Delta's voluntary denied boarding compensation is more restrictive than their competitors'

When you volunteer to give up your seat on a flight that's overbooked, airlines will offer voluntary denied boarding compensation, which usually takes the form of a voucher valid for use only on the airline you were originally scheduled to fly on (rather than the cash you'd be entitled to for being denied boarding involuntarily).

Both United and American allow such vouchers to be redeemed for any passenger. It's true that American doesn't make redeeming vouchers easy (you have to present your voucher in-person at an American ticket counter or mail it to a post office box in Florida), and it's true that flying United is a special kind of hell, but the vouchers are, in fact, relatively easy to redeem (in American's case, as long as you have a stamp handy!).

For a few years now, Delta's electronic credit vouchers have only been redeemable in situations where the "bumped" passenger is one of the passengers on the new reservation. According to the terms and conditions of the voucher I received back in August:

"5. REDEMPTION/TRANSFERABILITY: VOUCHER IS NON-TRANSFERABLE UNLESS ASSIGNED TO SOMONE TRAVELING WITH THE ORIGINAL VOUCHER OWNER ON THE SAME RESERVATION AT THE TIME THE VOUCHER IS BEING REDEEMED."

My experience redeeming an electronic credit voucher

When I lucked into a $1,300 voluntary denied boarding voucher back in August, I knew the restrictions on transferability and assumed that I would redeem the voucher for my own flight to Europe next summer, while redeeming Flexpoints or Skymiles for my partner's ticket.

Then life got in the way. And by "life," I mean my partner listened to the original cast recording of Hamilton and said, "Hey, let's go to New York."

Fortunately, we have two daily nonstop flights to New York City, so this was not a heavy lift. Even better, those nonstop flights were just $206 roundtrip! In fact, those flights are so cheap that it became hard to decide how to pay for them. They're far too cheap for a Flexpoints redemption. Ordinarily I'd redeem Ultimate Rewards points at 1.25 cents each, but all my current Ultimate Rewards earning is reserved for a few upcoming transfers.

That's when I remembered: I have $1,300 in Delta credit!

Electronic credit vouchers can't be redeemed for multiple passengers online

When redeeming an electronic credit voucher for a single-passenger itinerary, it is either greater than or less than the cost of the flight you're redeeming it for. In other words, you either owe money, or will be issued a residual credit voucher.

When redeeming a voucher for two passengers, things aren't so simple. Here's what it looks like when I try to redeem my residual balance for a similar itinerary:

What you're seeing is the that my $862.60 voucher is only being applied against my own fare. The second passenger's $341.20 fare has to be charged to a credit or debit card.

When I asked Delta's normally-helpful @DeltaAssist Twitter team what to do, they told me the only way to redeem my voucher was to call in:

Delta tried to charge me for two direct ticketing fees — then lied to me and charged me one anyway

Call in I did, and eventually got on the line with a reservations agent who understood exactly what I wanted to do.

But instead of the $412.40 my tickets had priced out to online, he quoted me a whole $50 more. When I asked about the discrepancy, he explained that since I was making my reservation over the phone, there was a $25 per-ticket direct ticketing fee.

I told him that since the tickets couldn't be booked online, I expected him to waive the direct ticketing fee. He agreed, and came back again telling me that my total was $437.40 — again, $25 higher than the tickets had priced out online.

This time he explained that while he could waive my direct ticketing fee, he couldn't waive the second passenger's direct ticketing fee.

At this point my readers can imagine that I was more than a little frustrated. So I explained again that the only reason I was calling in the first place is that the ticket I wanted to book couldn't be booked online (you'd have to be crazy to book a ticket over the phone if you could help it!).

My agent went back to his supervisor again, then came back and told me that my residual travel voucher would be $887.60 — $1,300 less the correct $412.40 my tickets priced out at online.

I immediately logged into my account and saw this:

The residual voucher had been reissued less the $25 direct ticketing fee the agent assured me had been waived.

Conclusion

I immediately contact the @DeltaAssist Twitter team — again — and they submitted a refund request on my behalf.

This is the kind of miserable nickel-and-diming that it would be nice to believe Delta was capable of rising above. How many people have to call in to redeem these vouchers and don't think to ask how the phone agent arrives at the final price?

At the end of the day, when you accept voluntary denied boarding compensation for taking a later flight, you are doing a favor for the airline that is able to get their flight out full and on time. It would be nice if the airline was able to appreciate that and make it as painless as possible to redeem those vouchers for any eligible itineraries.

One-time opportunity to buy 450,000 Choice Privileges points for $1,600

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Via Drew at Travel is Free, until December 8, 2015, there's a one-time opportunity to buy 450,000 Choice Privileges points for $1,600. That's not exactly how Drew framed it, so I'll walk through the essential elements of the deal.

Chase Ultimate Rewards transfers to Amtrak end December 8, 2015

Through December 7, 2015, it is possible to buy Amtrak Guest Rewards points for 1 cent each by transferring Chase Ultimate Rewards points (worth 1 cent each when redeemed for cash) to Amtrak Guest Rewards.

Amtrak Guest Rewards Select and Select Plus elites can transfer up to 50,000 points to Choice Privileges per calendar year

One Amtrak Guest Rewards point can be exchanged for 3 Choice Privileges points, but only if you have elite status with Amtrak Guest Rewards, which starts at 5,000 Tier Qualifying Points.

The Bank of America Amtrak Guest Rewards MasterCard earns both Amtrak Guest Rewards points and Tier Qualifying Points

The $79-annual-fee Amtrak Guest Rewards MasterCard earns 20,000 Amtrak Guest Rewards points after spending $1,000 within 90 days of account opening.

It also earns 1,000 Tier Qualifying Points each time you spend $5,000 with the card, up to 4,000 Tier Qualifying Points per calendar year.

Finally, it earns 1 Amtrak Guest Rewards point per dollar spent.

Buy 450,000 Choice Privileges points for $1,600

Here's how this one-time opportunity works:

  1. Transfer 110,000 Ultimate Rewards points to Amtrak Guest Rewards ($1,100 cash value);
  2. Sign up for the Bank of America Amtrak Guest Rewards MasterCard ($79 annual fee);
  3. Spend $20,000 with the MasterCard ($421 opportunity cost compared to 2.105% cash back on unbonused spend);
  4. Earn an additional 1,000 Tier Qualifying Points;
  5. Transfer 50,000 Amtrak Guest Rewards points to Choice Privileges in each of 2015, 2016, and 2017 (before your elite status expires on February 28, 2017).

You'll end up with 450,000 Choice Privileges points (well, hopefully you'll be redeeming them as you go, since Choice Privileges points do expire) after having paid $1,600 in fees and foregone cash back.

Should you do this?

I went on something of a Choice Privileges tear back in July, and had a lot of fun researching and writing about the program. The key thing I learned was that there are a lot of Choice Privileges properties in the world.

The second thing I learned was that properties start at 6,000 Choice Privileges points per night.

In other words, for your $1,600 you could buy 75 nights at a 6,000-point property ($21 per night) or 56 nights at an 8,000-point property ($29 per night).

Alternatively, you could buy 7 nights at a 60,000-point Preferred Hotels & Resorts property, paying $228 per night for a property like the Hotel Monaco & Grand Canal in Venice, which retails for over 350 Euros per night in June.

Just keep in mind you won't have the final 150,000 Choice Privileges points until January, 2017, which makes this what we call a "long con."

Conclusion

I'm normally pretty blasé about deals like this which require large up-front cash investments and only speculative returns later on.

But this is a deal I'm actually tempted to jump on! Keep in mind that the only truly time-sensitive part of the deal is the transfer to Amtrak Guest Rewards by December 7, 2015. You can transfer any number of points speculatively now, and then follow steps 2-5 of the technique next year, allowing you to make transfers in 2016, 2017, and early 2018.

Of course, if you naturally earn Amtrak Guest Rewards points and elite status through your travel, the deal is even sweeter, allowing you to transfer just enough Ultimate Rewards points to allow you to maximize the next three years' Choice Privileges transfer limits.

Finally, remember to redeem the points you earn! If you commit to this technique and end up with hundreds of thousands of Choice Privileges points, don't let yourself be stingy with them while you wait for the perfect redemption to come along — stay at Choice Hotels properties!

Read the comments!

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I've mentioned before that I rarely read other blogs anymore. Of course the affiliate bloggers just repeat the same bought-and-paid-for content over and over, but even the good guys only occasionally post something that piques my interest. There are a few reasons for that:

  • deals come in waves, and the current wave involving buying and reselling discounted gift cards while earning bonus Ebay credit doesn't have any interest for me;
  • even many non-affiliate bloggers focus on earning huge airline mile balances for premium cabin international travel. I only take one or two international trips per year, so those aren't awards I chase as diligently as other bloggers do;
  • I'm already earning the miles and points I need for the trips I want to take, so big signup bonuses or earning rates in unrelated programs don't interest me much.

There are exceptions: I'll certainly hop on the Discover/Apple Pay 10%/20% cash back deal, for example.

The experiment

Having said that, I know that a lot of the best information on my blog is found in the comments that readers leave about their own experiences testing out the ideas I write about and sharing their own tips and tricks. That being the case, I decided to run a fun experiment: I'd take a popular blog with a focus on manufactured spending, and go back and read every single comment in a range of recent posts (excluding weekend reviews, roundups, and summaries).

I was hopeful that there would be gems even more valuable than those found in the posts themselves. Here's what I found.

Hack Uber surge pricing

In order to avoid Uber surge pricing, reader Mike commented:

"You could also be dishonest and drop your pin somewhere outside the surge zone, then call the driver and tell them where you actually are. I’ve never done this before but it works if he driver agrees."

Open American Express Offer-eligible subaccounts

Since Serve and Bluebird (but not Prepaid REDcard) accounts are eligible for Amex Sync offers, you might want to create multiple subaccounts, each of which can be synced with a separate Twitter account. Frequent Miler responds to a reader by saying:

"You can use your own name if you want to. You might want to change something each time to be able to tell them apart."

Use American Express offers to buy cheap Southwest and Delta miles

Over the holidays last year 1800Flowers offered 30 Southwest or Delta points per dollar. Frequent Miler reminded a reader how to use these offers to buy Southwest and Delta miles for 1.33 cents each.

Amtrak's new program won't allow "saver" redemptions

In the comments to his review of the new Bank of America Amtrak co-branded credit card, Frequent Miler points to this FlyerTalk post where an Amtrak representative says "saver" fares won't be eligible for redemption under the new Amtrak Guest Rewards program.

Acme Markets accepts Apple Pay

If you live in New Jersey, you might be excited to know that Acme Markets, "a supermarket chain in the Delaware valley," sells $500 Visa gift cards and accepts Apple Pay, according to commenter DavidNJ.

Conclusion

Keep in mind that these are just the five comments that jumped out at me from the first three pages of Frequent Miler's blog archives. But there are many, many pages of blog archives, and there's also a search function!

So if there's a particular technique you're interested in datapoints about, you should search for posts about it, and read every comment.

There's no telling what you'll find!

Topping up accounts, or, throwing good points after bad

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Marriott Rewards is the worst hotel loyalty program: it has all the low earning rates and high property costs of IHG Rewards, with none of the potential upside offered by IHG's PointsBreak list and occasional lucrative promotions.

Nonetheless, I have a small balance of Marriott Rewards points that I'd love to redeem if an opportunity ever presented itself. The problem is that the kind of downtown Marriott properties I wouldn't mind staying at are so expensive that I only have enough points for a single night. In that way, my balance is like a free night certificate: great if you only want to stay one night, but worthless if you're trying to plan an actual vacation.

When topping up an account can make sense

Of course, Marriott Rewards is a transfer partner of Chase Ultimate Rewards, which means I can top up my account at any time and suddenly have enough Marriott Rewards points for a longer stay.

Under most circumstances that would be crazy: Ultimate Rewards points are worth 1 cent each when redeemed for cash, which is virtually never true of Marriott Rewards point redemptions.

Here's where the worthlessness of unredeemed points is such a useful framework. Since I have no plan to redeem my existing Marriott Rewards points, they're worth nothing to me as long as they're just sitting in my account.

That means that even if it doesn't make any sense to transfer all 35,000 Ultimate Rewards points required to stay at a Category 7 Marriott like the Courtyard Portland City Center, it can make sense to transfer 5,000 points to top up your account from 30,000 to 35,000:

For an upcoming trip to Portland, I have 2 nights booked at the Hilton Portland & Executive Tower for 80,000 HHonors points, with an imputed redemption value of approximately $280 ($13,333 in bonused spend with an American Express Surpass co-branded card). Since I have a Marriott Rewards balance of just over 58,000 points, I'd have to transfer 12,000 Ultimate Rewards point to replace those two nights with two nights at the Courtyard Portland City Center.

Since my current, unredeemed 58,000 Marriott Rewards balance is worthless, that means I have the opportunity to pay $120 and recoup at least $280 in value from HHonors points. That's a no-brainer.

Conclusion

Remember, besides saving money, redeeming your existing points balances whenever possible has a unique upside: it gives you an instant snapshot of what your points are actually worth, which lets you decide critically whether to continue earning them, or to shift your earning to other, more valuable loyalty currencies.

Are office supply store Visa gift cards cheap or expensive?

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This post was inspired by a comment left by reader net netty to my post on dealing with the new Visa gift cards being sold at Staples. S/he wrote:

"And I agree that everyone might have their own priorities but you are doing it wrong and giving bad advice if you are paying 6.95 per 1,000 UR pts."

This reminded me that it might be useful to write about how I decide between various methods of manufacturing spend: which techniques to use; which cards to use them with; and which to set aside for later.

Liquidation bandwidth is usually more limiting than purchase bandwidth

The simplest way to think about developing a manufactured spend strategy is by allocating your liquidation bandwidth across your current (and potential future) credit cards.

That usually means assigning bandwidth to your bonus-earning cards first; if the same $500 in spend will earn 500 Marriott Rewards with one card or 1,000 Ultimate Rewards points with another, the bonus-earning card is strictly superior, not least because Marriott Rewards is an Ultimate Rewards transfer partner.

A slightly different situation arises when trying to compare two different techniques with different price points and earning rates.

For example, Chase Ink cards earn 2 Ultimate Rewards points per dollar spent at gas stations, and 5 Ultimate Rewards points per dollar spent at office supply stores. The higher earn rate, however, comes at a higher cost: $6.95 per office supply store 1,000 Ultimate Rewards points, versus $4.95 or less per 1,000 gas station Ultimate Rewards points.

That means on a cost-per-point basis, gas station manufactured spend is the cheaper, and therefore "better," technique.

And indeed, in a world with unconstrained liquidation bandwidth, that would be the end of the analysis.

But in the real world of liquidation constraints, the analysis is turned upside down! The same 1,000 Ultimate Rewards points earned at office supply stores use up just $200 in liquidation bandwidth, compared to the $500 used up by gas station gift cards.

A travel hacker with access to only these two techniques and $5,000 in monthly liquidation bandwidth could earn 15,000 more Ultimate Rewards points monthly by choosing office supply stores over gas stations. Even if you value Ultimate Rewards points at just 1 cent each, office supply stores produce a small profit of $25.75 over gas stations.

That's because $1,000 in liquidation bandwidth costs $34.75 in office supply store activation fees and earns 5,000 Ultimate Rewards points ($15.25 in profit). Gas station fees for $1,000 in liquidation bandwidth are just $9.90, but that spend earns just 2,000 Ultimate Rewards points — and just $11.10 in profit.

Of course there are other liquidation constraints: office supply stores may sell cards that are easier to liquidate at Walmart, while gas stations may sell harder-to-liquidate Vanilla-branded gift cards.

On the flip side, for many people time is the most important liquidation constraint, and 25 $200 cards are without question more time-consuming to liquidate than 10, $500 cards.

Conclusion

Hopefully this post illustrates the importance of taking a liquidation-first approach as you develop your own manufactured spend strategy: allocate your liquidation bandwidth across all your credit cards and manufactured spend techniques, starting with the cards which maximize the value of each liquidated dollar. Usually, that means using your highest bonus spend categories first, and only then working your way down to unbonused (but hopefully still-valuable!) credit card spend.

Is the 100k British Airways Avios offer the worst major signup bonus?

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[Editor's note: I'm currently traveling so responses to comments and e-mails may be slightly slower than usual. —FQF]

Regular readers know I don't chase signup bonuses any more, for two simple reasons:

  • if I need some particular loyalty currency for my strategy, then I can't wait until an elevated signup bonus comes along to start earning it;
  • and if I don't need that loyalty currency for my strategy, then I don't need a lot of points any more than I need a few of them!

Think of signup bonuses as temporary bonus earning rates

The appeal of large signup bonuses to travel hackers is that they offer much larger earning rates than even the bonused earning rates of cards you'd otherwise use to manufacture spend.

For example, signing up for a Chase Sapphire Preferred card with a 40,000 Ultimate Rewards point signup bonus after spending $4,000 in the first three months produces a net earning rate of 11 Ultimate Rewards points per dollar spent for the first $4,000.

Since the next-highest earning rate is 5 Ultimate Rewards points per dollar spent at office supply stores with the Chase Ink cards, if you value Ultimate Rewards points highly enough you might rationalize applying for the Chase Sapphire Preferred card (but please product change to Freedom as soon as possible!).

Comparing bonus earning rates

Before we can say whether a particular signup bonus is good or bad, we have to establish a frame of reference. So here are 11 popular signup bonuses and their associated earning rates (data from Frequent Miler's Best Offers page). These aren't the absolute best offers out there, just what I hope is a representative sample; in other words, the cards I'd apply for if I were building a strategy from scratch.

The mean signup bonus from these cards is an earning rate of 21 miles or points per dollar spent meeting the minimum spending requirement.

The British Airways bonus is tiered — but only the first tier makes any sense

The 100,000 Avios signup bonus for the Chase British Airways Visa is earned in three stages:

  • 50,000 Avios after spending $2,000 within 3 months;
  • 25,000 additional Avios after spending a total of $10,000 within 12 months;
  • 25,000 additional Avios after spending a total of $20,000 within 12 months.

Since the card earns 1 Avios on every dollar spent, that means this card has three bonus earning rates:

  • 26 Avios per dollar on the first $2,000;
  • 4.13 Avios per dollar on the next $8,000;
  • 3.5 Avios per dollar on the next $10,000.

In other words, the signup bonus is slightly above average for the first $2,000 you spend (although there's an identical offer with the annual fee waived the first year), but radically below average for the next $18,000 in spend.

Even if you relentlessly chase signup bonuses, you should use the $18,000 in spend this bonus requires meeting the minimum spending requirement for the signup bonuses of other, better cards.

The second and third bonus tiers are better than manufactured spend for earning Avios and only Avios

Spending $18,000 on the Chase British Airways Visa, above and beyond the $2,000 bonus tier, will earn a total of 68,000 British Airways Avios.

Spending $18,000 on the Chase Ink Plus at office supply stores will earn 90,000 Ultimate Rewards points, which can be transferred to Avios at a 1-to-1 ratio.

That leaves you with a 22,000 Ultimate Rewards point surplus. If your cheapest method of manufacturing non-bonused spend costs $7.90 per $1,000 in spend, and office supply store manufactured spend costs $34.75 per $1,000 in spend, you'll spend $483.30 manufacturing spend at office supply stores instead of putting your cheapest manufactured spend on the British Airways Visa.

Since 22,000 Ultimate Rewards points are worth $220 when redeemed for cash, you'll end up with a $263.30 surplus using the British Airways Visa instead.

Is that worth doing? You already know my answer: it's worth doing if you have a specific, high-value use in mind for those Avios.

Conclusion

Avios are a valuable, but not versatile, rewards currency. If you can find domestic low-level American or Alaska award space, Avios will almost always be the best way to book it.

Many bloggers will tell you that Avios are best for nonstop flights, and they're right: they're best for nonstop flights, but you'll often end up paying the same or fewer Avios even on itineraries with connections.

Likewise, if you can fly on Iberia metal to Spain and then connect to your final destination (or just visit Spain!), Avios provide a cheap way to get across the pond.

But since Avios are only rarely the best way to book long-haul awards, unless you have a plan for such a large balance, you're better off not earning them.

Quick hit: new Bluebird/Serve/Redbird scheduled adds

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[Editor's note: I'm currently traveling so responses to comments and e-mails may be slightly slower than usual. —FQF]

When writing about simplifying and automating debit card transactions back in July, I wrote:

"Unfortunately, as with Evolve Money, I am no longer able to create new so-called 'scheduled add' transactions. What I am able to do is edit existing scheduled add transactions and change the funding source to a new credit or debit card."

Turns out there's an easy workaround that allows users to create new scheduled adds.

Once you're logged into your Serve, Bluebird, or Prepaid REDcard account, simply navigate to:

  • https://secure.bluebird.com/Manage/ScheduleAutoAdd/ for Bluebird scheduled adds;
  • https://secure.serve.com/Manage/ScheduleAutoAdd/ for Serve scheduled adds;
  • https://secure.prepaidredcard.com/Manage/ScheduleAutoAdd/ for Prepaid REDcard scheduled adds.

Using this technique, you can create as many scheduled adds as you like, either in order to meet monthly debit transaction requirements or, in the case of Serve, simply to schedule the manufacture of $1,000 per month in third-party (not American Express-issued) American Express credit card spend.

Timeshares?

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Everything I need to know about timeshares I learned from The Queen of Versailles. Still, it's the kind of product — complex, opaque, little-understood — that should be worth at least a passing glance from a travel hacker. Not least because it's travel-related!

Unfortunately, after spending a day researching this post, there's a simple answer: the numbers behind timeshares just don't work out.

Having said that, I already wrote the post, so keep reading if you're interested.

Never buy a timeshare from the developer

I know this goes without saying, but when you buy a timeshare from its developer, in addition to whatever value the timeshare itself has, you're also paying the salary of the salesman and overhead for the sales office. Don't do that.

When buying a timeshare, pay attention to the sales price, maintenance fee, and transfer fees

The Timeshare Users Group is one secondary timeshare marketplace where you can search and filter timeshares currently being offered by their owners, sometimes at a substantial discount, for example, free:

The sale price, however, is only the amount that is paid to the current titleholder. In addition, the developer collects an annual maintenance fee. You can also sort TUG by the amount of those maintenance fees, which can start quite low:

And end up astronomical:

The timeshare developer will typically charge a range of transfer fees as well, which may be paid by the seller, the buyer, or split between them depending on the agreement they come to.

So, what are these points?

If there were a deal in timeshares, this is where it would be: many timeshare developers are subsidiaries of the major hotel chains, and allow you to convert, each year, your physical timeshare (i.e. a week in Florida at a specific property) into that chain's loyalty currency at a fixed rate.

Unfortunately, those transfers are usually restricted by the kind of timeshare you bought and the channel you bought it in. For example, Marriott only allows transfers from their Marriott Vacation Club points to Marriott Rewards points for people who bought their timeshares through official Marriott channels. Everyone else is stuck with their Marriott Vacation Club points.

Hilton Grand Vacations Club is the only timeshare program I looked into which appears to allow more or less unlimited transfers of their HGVC points into Hilton HHonors points. They allow you to convert 1 of their points into 25 Hilton HHonors points. At a 0.35 cent imputed redemption value, that makes 1 HGVC point worth 8.75 cents.

If that's what these timeshare points are worth, the next question is what they cost. To run this test I had to devise a kludge. Since maintenance fees are higher at properties which give more annual points, and lower at properties that give fewer annual points, what we're interested in in the cost per point. But TUG doesn't let you sort by that value, so instead I calculated the cost per point for the 5 lowest and 5 highest maintenance fee properties currently for sale on TUG.

Here are those values for Hilton Grand Vacation Club:

In the very best case scenario, you can pay $80,000 upfront for the right to buy 600,000 HHonors points annually at 0.43 cents each. If, like one of my regular commenters, you're able to consistently get 1 cent per HHonors point in value on redemptions, you'd be earning a roughly 4.3% return on your $80,000 investment.

The much cheaper $23,500 property would give a 7.5% annual return, by the same measure.

Conclusion

This was a fun post to write, if for no other reason than to satisfy my curiosity: are timeshares ever a good deal? The short answer is that they are not, at least not as arbitrage opportunities.

If, on the other hand, some timeshare developer buys up a piece of land you're in love with, and the only way to visit your favorite beach or ski resort is to buy a weeklong timeshare, then don't let me stop you.

But please, buy it on the secondary market. Those salesmen are just terrible; let's starve 'em out.

Fun with award mapper and Hotel Hustle

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There are two free, online tools designed to help make it easier to find the best values when searching for paid or award stays at chain hotels: award mapper and Seth Miller's Hotel Hustle. I use them both all the time, and want to share my thoughts on the strengths and weaknesses of each tool.

Award mapper cleanly shows all a city's loyalty program properties

There are two things I love about award mapper and one thing I hate about it.

First, what I love: the selection of hotel chains and range of points is persistent across searches, and it shows all the corresponding properties within your search area. That lets me select all the chains whose points I'm considering using, then plan a whole trip by simply changing the city being searched.

This is fantastic when you're planning something like our winter jaunt to Italy. I know which chains I have points in, so all I need to do is change the city being searched to see which cities have properties that are conveniently located and within my points budget.

What I hate about it is that it simply wasn't designed to show the actual points cost on a given night, so you end up with absurd results like this for the Hilton Prague:

All award mapper knows is that the Hilton Prague is in the Hilton category that ranges from 30,000 to 50,000 HHonors points per night; it's not interested in telling you the price you'll pay. To find that out, you'll have to use the HHonors Points Search Tool, or search for the dates you're actually interested in (only in June does the Hilton Prague cost 50,000 HHonors points; the rest of the year it costs 30,000).

Similarly, Category 1 and 2 Starwood Preferred Guest properties cost 1,000 fewer Starpoints during the weekend, but award mapper can't give you the actual points price on a given date.

Hotel Hustle shows your actual cost, but requires your actual nights

Before using Hotel Hustle, you should create a free account with Wandering Aramean Travel Tools. Then when you navigate to Hotel Hustle you'll be able to configure the value you assign to each hotel chain's rewards currency. Here are the values I use:

For Hyatt, IHG, and Marriott rewards I use 1 cent, since that's what my transferrable Ultimate Rewards points are worth when redeemed for cash, instead. Hilton's 0.35 cent value is based on a comparison of 6 HHonors points per dollar spent with the American Express Surpass card versus 2.105 cents per dollar spent with a Barclaycard Arrival+ card post-devaluation. The same logic applies to the Starwood American Express (1 Starpoint per dollar) and Barclaycard Wyndham Rewards (2 Wyndham Rewards points per dollar).

Once you've configured your values, you can search for the actual cash rates available at each property in a city, and the actual points cost of those same properties. You can also filter by rewards program (click the asterisk by a program to show only those properties), but those filters are not persistent across searches, unfortunately.

Finally, Hotel Hustle lets you filter your search by "Hustle Hotness." Seth is not fantastic about documentation, but here's how it works:

  • if you filter by 3 Hustle Hotness stars, you'll see all properties where a points redemption saves you more than 85% of the value you assigned to the points;
  • if you filter by 4 Hustle Hotness stars, you'll see all properties where a points redemption saves you more than 115% of the value you assigned to the points;
  • if you filter by 5 Hustle Hotness stars, you'll see all properties where a points redemption saves you more than 145% of the value you assigned to the points.

In other words, the more stars, the higher the revenue cost compared to the value of the points required for a redemption. Since I can usually bring down the revenue price by searching for AAA rates or using corporate codes, I always filter by 4 or 5 Hustle Hotness stars.

Conclusion

Award mapper and Hotel Hustle are complementary tools, and I use both many times each week, especially when I'm planning a trip to a new country or city.

I use award mapper to get a feel for what chains and properties are available in a city, then as my plans come together I use Hotel Hustle to narrow in on the specific dates and properties I'm interested in.

Finally, I go to the hotel's website to verify rates, see whether additional discounts are available, and to make my points reservations.