Amtrak Guest Rewards, the loyalty program for the United States' national passenger rail system, underwent a dual devaluation in 2015/2016 which made Amtrak Guest Rewards points much more difficult to earn (with the end of Chase Ultimate Rewards transfers) and somewhat less valuable (with the zone-based award chart replaced with a revenue-based redemption scheme).
As an Amtrak enthusiast, this was disappointing to me, since in just my first few years of travel hacking I had been able to redeem my Ultimate Rewards points for phenomenal value in bedrooms on long-haul routes like the Empire Builder, Southwest Chief, City of New Orleans, and Coast Starlight, not to mention saving hundreds or thousands of dollars on Northeast Regional trips.
Since the devaluation, Amtrak Guest Rewards points can still be very valuable for Amtrak redemptions, in my experience ranging from 1.71 to 2.9 cents each, depending on the route and class of service. The problem is that earning them has become so onerous that the program has lost even more value than the points themselves.
Three ways to earn Amtrak Guest Rewards points
The three easiest ways to earn Amtrak Guest Rewards points are:
- The Bank of America Amtrak Guest Rewards World Mastercard, which earns 1 Amtrak Guest Rewards point per dollar spent on onbonused purchases.
- The American Express Starwood Preferred Guest Credit Card, which earns 1 Starpoint per dollar spent on unbonused purchases, which can be transferred 1:1 to Amtrak Guest Rewards.
- And the American Express Hilton Honors Ascend Card, which earns 6 Honors points per dollar spent at (more expensive) supermarkets, which can be transferred to Amtrak Guest Rewards at a 10,000:1,500 ratio, or the equivalent of 0.9 Amtrak Guest Rewards points per dollar spent at bonused merchants.
The Starwood Preferred Guest option may be time-limited by the impending merger of that program with Marriott Rewards, but if you have a lot of Starwood Preferred Guest points you're anxious to get rid of, Amtrak Guest Rewards is worth considering as a pressure valve for those large balances.
The third option, the Hilton Honors Ascend Card, is not time-limited but the unfavorable transfer ratio and high cost of grocery store manufactured spend will likely turn most people off unless they're in particularly dire straits.
Don't forget: Starwood Preferred Guest transfers to Amtrak do not earn bonus points
In complete fairness to Starwood, they have always made clear in the description of the program itself that only "Transfer Air Miles" redemptions are eligible for a 5,000-Starpoint bonus when you transfer multiples of 20,000 Starpoints: "Transfer your Starpoints directly to miles with your frequent flyer program. Even better: We'll add 5,000 bonus Starpoints for every 20,000 you transfer at a time."
Meanwhile, "Rail Miles" redemptions read simply, "Transfer Starpoints to Amtrak Guest Rewards at a 1:1 ratio and get on the next train."
However, someone on the backend had the brilliant idea of using the same interface to order both redemptions. And, as you may have guessed by this point, they screwed it up:
So we find ourselves in this situation where the terms of the program clearly say one thing, but the implementation of the program clearly says something completely different. You can even reproduce the same effect by submitting a transfer of 80,000 Starpoints and be told 20,000 Bonus Starpoints will be added to the transfer.
But to be clear: this is not how the program actually works, and you will not receive the bonus Amtrak Guest Rewards points automatically when transferring multiples of 20,000 Starpoints to Amtrak.
I know folks who are rightly concerned about losing out when Starwood Preferred Guest irrevocably transitions into Marriott Rewards in August, and I think Amtrak Guest Rewards is a sensible place to stash at least some points, given their relatively high, relatively consistent value, even post-devaluation.
But this post is a warning not to go overboard on those transfers when you see Bonus Starpoints in the dialog box since you won't, actually, receive them.
At least, not automatically. What you can or can't convince Starwood's agents to do, as a one-time courtesy to you, is entirely between you and them.