Don't sleep on Hilton's (extremely) variable award pricing

For some time now Hilton has employed variable award pricing to maintain a rough value of 0.5 cents per Honors point. That isn’t set in stone, and it’s not uncommon to see values as low as 0.4 or as high as 0.6 cents per point, but it’s clearly the benchmark redemption value they aim for across the entire Hilton portfolio. Outsized value of course is available when prices are unusually high and when booking stays in multiples of 5 nights, since the 5th night is free for all Hilton elites (when means just about everybody).

As my tone suggests, variable award pricing is usually treated as a defect in the program, but it has a silver lining: award prices also vary downward, as I found to my advantage during my recent stay at the Hampton by Hilton Glasgow Central.

I was redeeming US Bank Flexpoints at 1.5 cents each for the first night of my stay, and a topped-up Hotels.com award for the second night, which left me with two nights I planned to book using points. Here’s my booking history:

  • 7/8/22: booked night 3 for 35,000 points

  • 7/11/22: canceled night 3, rebooked for 33,000 points

  • 7/13/22: canceled night 3, rebooked for 32,000 points

  • 7/21/22: canceled night 3, rebooked for 31,000 points

  • 7/22/22: booked night 4 for 34,000 points

  • 8/6/22: rebooked night 4 for 32,000 points

That final reservation was just 2 days before night 4 — I had already checked into the hotel, but was still able to rebook that night and was instantly refunded 2,000 points! In total, these shenanigans saved me a total of 6,000 points, which you might reasonably consider to be kind of insignificant in the grand scheme of things. On the other hand, saving those points was a matter of clicking a few buttons on my phone, something we do for far less reward all the time!

Further considerations

In the list above I attempted to draw a subtle distinction: for night 3 of my stay, I was canceling and rebooking my stay, while for night 4, I rebooked my stay without canceling. This is because of a quirk in the Hilton reservation system: when editing an existing award stay, you must have enough points in your account to cover the full price of the updated reservation. When I was tinkering with night 3, I didn’t have the 31-33,000 points in my account, so I had to cancel the existing reservation before using the refunded points to rebook that night.

By the time August 6 came around, enough additional points had posted to my account that I was able to edit my existing night 4 reservation without canceling it first. I simply selected the same dates, the same room type, and 2,000 points were immediately redeposited into my account. This was ideal since I had already checked into the hotel at that point and all four of my reservations had been linked. If I had canceled the 4th night, I would have had to check back in and have the keys remade. A minor inconvenience, but one I was happy to avoid.

That brings me to a final consideration: if you’re not taking advantage of the 5th-night-free benefit, you may find it best to book each night of a 2-4 night stay separately, for the simple reason that when one night goes down in price, another might go up. If one night falls by 1,000 points, there’s no opportunity to rebook if the price of another rises by 1,000 points or more: separate reservations make it easier to capture intrastay price shifts.