Back in November, 2015, Barclaycard devalued their Arrival Plus card in two ways:
- they lowered the rebate on points redeemed for travel statement credits from 10% to 5%;
- and they raised the minimum travel statement credit redemption amount from $25 to $100.
Since then, they have also quietly improved the card, adding a trip delay benefit in 2017.
But it appears they have also very quietly rolled back one of the 2015 devaluations.
I redeemed 2,630 miles against a $26.30 purchase today
Since I made a big purchase with my Arrival Plus card today, I logged into the Barclays mobile app to see if they'd fixed the annoying feature where you could only see your eligible travel purchases if you had 10,000 or more miles.
Sure enough, not only could I see all my eligible travel purchases, but three of them were also shown in bold, i.e., available for redemption: a $26.30 cab ride, a $49 shuttle, and a $61 Uber trip. Thinking the app had simply fixed one error and replaced it with another, I then logged onto the desktop website and saw the same thing: all three purchases were eligible for redemption (I had about 7,000 miles at the time).
This is either a glitch or an unannounced change
At the top of the "Travel statement credits" page you can still find the following text:
"Redemptions for travel statement credits, with the exception of your account annual fee, start at 10,000 miles for $100. Redemptions for your account annual fee start at 2,500 miles for $25. Please note, only qualifying travel purchases made in the last 120 days will display, and you may only redeem against a travel purchase one time."
But I was still able to redeem 2,630 Arrival Plus miles against a $26.30 purchase.
It's possible only "full" redemptions are allowed
Normally when redeeming Arrival Plus miles against a travel purchase you're offered several options. So, for example, when redeeming miles against your $89 annual fee, you might be given the option of redeeming 8,900 miles, 7,500 miles, or 5,000 miles (I happen to forget whether Barclaycard normally offers 3 or 4 redemption options). Due to the 5% rebate on miles redeemed for travel statement credits, it's typically ideal to redeem the smallest number of miles possible, in order to trigger as many rebates as possible (and asymptotically approach a 2.105% return on your unbonused spend).
But for the 3 travel purchases I had enough miles to redeem for, I was only offered a single option, to redeem my miles against the purchase in full.
It's possible only surface transportation is allowed
It was an odd coincidence that all three of my over-$25 and under-$100 travel purchases in the last 120 days were various taxis, shuttles, and Uber rides. As a result of that coincidence, I don't know if the new lower minimums only apply to surface transportation expenses, or if all travel purchases over $25 are now eligible for redemption again.
Barclaycard relaunched their overall US brand as Barclays and relaunched the Arrival Plus specifically earlier this year, and it's possible that the changes I've noticed have been in place since then, or they may have been introduced more recently.
Whether the changes are intended and just haven't been publicly announced yet, or are an unintended consequence of some legacy piece of code being reactivated is an open question, but I haven't seen these changes reported anywhere else, so if like me you only log into your Barclaycard account when you have 10,000 miles or more, it may be worth checking to see if you suddenly have some smaller redemption amounts available.